Before your carpet is cleaned, please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items, such as boxes, magazines, shoes, etc in the areas to be cleaned. Also, try to arrange for pets and children to be away from the area we are cleaning.

 

STEP 1-Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions.  He will also advise you of any possible permanent staining.

 
STEP 2-Commercial Pre-Vacuum
Your carpet will be thoroughly vacuumed with a special Turbine Vacuum System to remove bonded dry soil. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps to cleaning.

 
STEP 3-Furniture Moving
Sofas, chairs, and tables will be carefully moved. Larger pieces such as beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable tabs and blocks.

 
STEP 4-Pre-Spray and Pre-Spot
Traffic areas and spots are pre-treated for more effective soil and spot removal.
 

STEP 5-Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil-level) to further loosen traffic area soil.


STEP 6-Extract and Rinse
Once the soil has been loosened, our state-of-the-art truck mounted hot water extraction process will thoroughly flush
the carpet pile. Pressure and heat are regulated so that the carpet is not over wet. We clean with water temperature between 180-190°F


STEP 7-Neutralize
Every carpet that we clean is pH balanced so that there in no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soil condition. Improving air quality by removing dust mites, pollens, etc.

 
STEP 8-Post-Spot Treatment
If any spots are not removed during cleaning, specialty spotting techniques are employed. Note: Permanent stains identified by our service technicians may not be removed.

 STEP 9-Dry Bonnet
Some carpets benefit from a dry bonnet process. Ask your technician whether he advises this process or not. Dry bonnet assists in quicker drying and prevents wicking on some carpets. 
 

STEP 10-Speed Dry
High velocity air movers are placed on the carpet to speed up drying.

 
STEP 11-Post Grooming
The carpet pile is set in one direction for faster drying and visual appeal.

 
STEP 12-Post Inspection
Please walk through your home or business to inspect our work. Let us know that you are pleased by signing our service receipt.

 


After your carpet is cleaned...

1. Be careful of walking from carpets to hard surfaces. Floors can be slippery.
2. Keep pets and children off carpet for at least 6 hours.
3. Remove blocks and tabs 24 hours after carpet is cleaned.
4. Vacuum carpet anytime after 24 hours.